Business management

From now on, the recovery of material is done only by informing this online form

No need to log into your Pro Space.
Have your customer number and your order number ready.

Reminders of the VIM GTC - Article 11. Collection of equipment at the customer's request

“Specific equipment not in stock is neither taken back nor exchanged. The same goes for spiral ducts (CMS ranges) and kitchen hoods (VORAX and NOVAX ranges). Equipment usually kept in stock (codes in red in the catalog) will be included at 80% as soon as they are received in their original condition and packaging, after the return control has detected no anomalies. The returned material must imperatively be accompanied by the return authorization issued by VIM stuck on the package. "

To know :

• After a period of 30 days after the delivery date, no return or exchange will be accepted.
• The transport costs relating to these returns are the responsibility of the Customer.
• If all the conditions are met, the return will give rise to the establishment of a credit note.