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Commercial
Quote: Material / Spare parts / Commissioning
Export manager
BORIE Christophe
- cborie@vim.fr - Téléphone :
33 1 64 47 62 70
Sedentary technical sales representative
SEGOND Christopher
- csegond@vim.fr - Téléphone :
33164476259
Account opening
Regional sales assistance
NOE Karine
- knoe@vim.fr - Téléphone :
01 64 47 62 81
Modification of contact details: addresses / telephones / email / siret
Regional sales assistance
NOE Karine
- knoe@vim.fr - Téléphone :
01 64 47 62 81
Annual commercial conditions
Export manager
BORIE Christophe
- cborie@vim.fr - Téléphone :
33 1 64 47 62 70
Sedentary technical sales representative
SEGOND Christopher
- csegond@vim.fr - Téléphone :
33164476259
Difference in invoices, payment terms
Export manager
BORIE Christophe
- cborie@vim.fr - Téléphone :
33 1 64 47 62 70
Sedentary technical sales representative
SEGOND Christopher
- csegond@vim.fr - Téléphone :
33164476259
Contact the Accounts Receivable department:
Request for visits
Technical
Information and sending of documents: PV / Notices / Catalog / Excel price list
Regional sales assistance
NOE Karine
- knoe@vim.fr - Téléphone :
01 64 47 62 81
Access all product documentation
Technical info / selections
Export manager
BORIE Christophe
- cborie@vim.fr - Téléphone :
33 1 64 47 62 70
Sedentary technical sales representative
SEGOND Christopher
- csegond@vim.fr - Téléphone :
33164476259
VMC Collective Housing studies
Export manager
BORIE Christophe
- cborie@vim.fr - Téléphone :
33 1 64 47 62 70
VMC studies technician collective housing
DIALLO Mamadou Bobo
- mbdiallo@vim.fr - Téléphone :
01 64 47 62 62
Ordered
Sending of Orders: new or modified
Export manager
BORIE Christophe
- cborie@vim.fr - Téléphone :
33 1 64 47 62 70
Sedentary technical sales representative
SEGOND Christopher
- csegond@vim.fr - Téléphone :
33164476259
Acknowledgment of receipt of orders / Product availability
Order tracking
HECQUARD Thomas
- thecquard@vim.fr - Téléphone :
33 5 49 06 60 35
Contact the Sales Administration Department:
Deliveries / Management of anomalies
Logistics follow-up
HECQUARD Thomas
- thecquard@vim.fr - Téléphone :
33 5 49 06 60 35
Contact the Sales Administration Department:
Escalation of product / service quality problems
Contact the Quality Department:
sav@vim.fr - Tel : 33 5 49 06 72 06 or 33 5 49 06 60 14
After-sales
Material recovery request
Export manager
BORIE Christophe
- cborie@vim.fr - Téléphone :
33 1 64 47 62 70
Export manager
BORIE Christophe
- cborie@vim.fr - Téléphone :
33 1 64 47 62 70
Precise material availability
Contact the Sales Administration Department:
Organization of commissioning
Telephone advice at start-up
Export manager
BORIE Christophe
- cborie@vim.fr - Téléphone :
33 1 64 47 62 70
Replacement of equipment under warranty
Contact the After Sales Service:
sav@vim.fr - Tel : 33 5 49 06 60 38 or 33 5 49 06 60 25
Costing of non-priced spare parts
Contact the After Sales Service:
sav@vim.fr - Tel : 33 5 49 06 60 38 or 33 5 49 06 60 25
VIM - Headquarters
Les Prés de Mégy Sud - SOUDAN - CS 60120
79401 ST MAIXENT L'ECOLE CEDEX
Phone : 05 49 06 60 00
Fax: 05 49 06 60 28
infoclient@vim.fr
Hours: 8:30 am-12pm / 1:30 pm-5:30pm
except Friday 4:30 p.m.
North regional office
ZI de la Bonde - 2 rue du Buisson aux Fraises - Build E
91300 MASSY
Phone : 01 64 47 62 81
Fax: 01 64 47 62 85
drnord@vim.fr
Hours: 8:30 a.m.-12 p.m. / 1 p.m.-5.30 p.m.
except Friday 3.45 p.m.
South Regional Directorate
36 avenue des Frères Montgolfier - Building 3
69680 CHASSIEU
Phone : 04 72 79 38 20
Fax: 04 72 79 38 19
drsud@vim.fr
Hours: 8:30 a.m.-12 p.m. / 1 p.m.-5.30 p.m.
except Friday 3.45 p.m.
Export Department
ZI de la Bonde - 2 rue du Buisson aux Fraises - Build E
91300 MASSY
Phone : +33 1 64 47 62 70
Fax: +33 1 64 47 62 75
export@vim.fr
Hours: 8:30 a.m.-12 p.m. / 1 p.m.-5.30 p.m.
except Friday 3.45 p.m.
